Don’t make a scene, keep it clean and fresh!
At AAA Star Cleaning and Facility Management, our mission is to deliver exceptional cleaning and facility services with integrity, reliability, and attention to detail. We are committed to creating cleaner, safer, and healthier environments for homes and businesses across Melbourne by combining skilled professionals, eco-friendly practices, and a customer-first approach.
Our vision is to be Melbourne’s most trusted and innovative cleaning and facility management provider—setting the standard for excellence, sustainability, and client satisfaction in every space we service
Best cleaning service for your office and house
About Us
We Create the Perfect Shine Every Time
Founded in 2009, AAA Star Cleaning and Facility Management is a proudly family-owned and operated business serving Melbourne and Greater Melbourne. With over a decade of experience, we have built a reputation for reliability, professionalism, and exceptional service quality.
What started as a small family venture has grown into a trusted name in cleaning and facility services, thanks to our unwavering commitment to customer satisfaction and high standards. We offer a wide range of services including commercial cleaning, end-of-lease cleaning, and comprehensive facility management tailored to suit each client’s needs.
At AAA Star, we treat every home and business as if it were our own—because we believe in building lasting relationships through honest work, attention to detail, and consistent results. Whether you’re a business owner, property manager, or homeowner, you can count on us for dependable, high-quality service with a personal touch.
Expert Cleaners
Customer Satisfaction
Our Services
Outstanding Service Makes the Difference
End of Lease Cleaning
Thorough top-to-bottom cleaning to help tenants secure their bond and landlords prepare properties for new occupants.
Steam Cleaning
Deep carpet and upholstery cleaning that removes dirt, stains, and allergens.
Commercial Cleaning
Flexible cleaning solutions for retail, hospitality, and industrial sites, tailored to your hours and needs
Office Cleaning
Consistent, discreet service to maintain a professional and hygienic workspace.
School Cleaning
Child-safe cleaning for schools and childcare facilities, ensuring a healthy learning environment.
Medical Centre Cleaning
Specialized cleaning for clinics and health practices with strict hygiene protocols.
Our Process
For Residential Cleaning
Call & Consult
We start with a friendly chat
to understand your cleaning needs
and schedule an on-site assessment.
Site Eval
Our team visits your premises to identify
specific cleaning requirements and
areas needing special attention.
Call & Consult
We start with a friendly chat
to understand your cleaning needs
and schedule an on-site assessment.
Site Eval
Our team visits your premises to identify
specific cleaning requirements and
areas needing special attention.
Custom Quote
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Custom Quote
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Our Equipments
We Clean Corners, We Do Not Cut Them
Newal 1125x
Vacuum Cleaner
Super Vacc 350s
Vacuum Cleaner
Emjoy Power 2
Vacuum Cleaner
ECG Automatic
Vacuum Cleaner
What to Choose
Choose Your Suitable Plans
For Commercial Cleaning
Request a Site Visit
- Site Visit: For commercial cleaning, we require a site visit to assess the size of the property, specific cleaning needs, and the frequency required
- A member of our team will schedule a visit at your convenience to inspect the facility and gather all necessary details for a customized quote.
Determine Service Frequency
- Based on the site assessment, we will discuss the frequency of service: whether it's a daily, weekly, or monthly cleaning schedule.
- We can tailor the cleaning routine based on the size of the property, foot traffic, and your specific requirements.
Request a Quote
- After the site visit, you’ll receive a customized quote that includes: The cost for each cleaning session : The frequency of services , estimated hours per session
- You’ll also receive an agreement that details the terms of service.
Schedule and Confirm
- Once you approve the quote, we’ll schedule your commercial cleaning service to begin on a specified date and time.
- We can also schedule follow-up visits for specific areas that may require additional attention
Payment Terms
- For commercial clients, payment terms may include: Weekly, bi-weekly, or monthly invoicing Payment methods: bank transfer, credit card, or cheque
- Late Payment Fee: A fee may apply if payments are not received within the agreed timeframe (typically 14 days).
- Payment can be made after the completion of each cleaning cycle.
Cancellation Charges
- Notice of cancellation: If you need to cancel or reschedule a commercial cleaning appointment, we request 48 hours' notice.
- Cancellation Fee: A fee may apply if the cancellation is made less than 24 hours before the scheduled cleaning.
- Fees will be clearly outlined in the agreement prior to booking.
Service Delivery
- On the scheduled date, our team will arrive on-site and conduct the cleaning as per the agreed-upon terms.
- Our commercial cleaning team will ensure all areas are cleaned to a high standard, including offices, break rooms, bathrooms, and other common areas.
Feedback and Ongoing Service
- After the cleaning, we will follow up with you to ensure you are happy with the results.
- We will also set up an ongoing cleaning schedule based on your preferences and the needs of your facility.
For Residential Cleaning
Choose Your Service
- Explore our residential cleaning options, including End of Lease Cleaning, Steam Cleaning, Airbnb Turnover Cleaning etc
- Select the specific service that fits your needs (e.g., full house cleaning, deep clean, or just specific rooms) and specify the current condition of house like good/bad or worse to give us an idea of how long will it take to complete the service without any surprises.
Request a Quote
- Fill out the "Get a Quote" form: Provide your details such as the service required, your address, and any specific cleaning requests.
- Alternatively, you can call us directly at 0490 527 486 to discuss your requirements.
- We’ll get back to you with a personalized quote, including estimated pricing and cleaning time
Schedule a Date and Time
- Once you approve the quote, we'll confirm your booking by scheduling a suitable date and time for the cleaning.
- We offer flexible scheduling with availability on weekdays and weekends to accommodate your schedule.
Payment
- Deposit: A 50% deposit is required for residential cleaning and any cancellation made less than 24 hours, the deposit amount will be forfeited or otherwise agreed upon.
- Payment Options: After the service is completed, remaining payment can be made via bank transfer, credit card, or cash.
- Full payment is required after completion of the cleaning, unless otherwise agreed upon.
Service Delivery
- Our professional cleaning team will arrive on time, fully equipped with eco-friendly products and tools.
- The cleaning will be completed as per the service details confirmed during the booking.
Feedback and Follow-Up
- Once the service is finished, we encourage you to provide feedback so we can ensure your satisfaction.
- If any area needs further attention, we’ll address it promptly.
Pricing Package
Choose Your Suitable Plans
Silver Plan – Basic Clean
Small apartments, budget-conscious renters
- Price:
- $250 / 1-bedroom
- $350 / 2-bedroom
- $450/ 3-bedroom
- Includes:
- General vacuuming & mopping of all floors
- Dusting of all surfaces (including skirting boards)
- Bathroom clean: toilet, sink, shower, mirrors
- Kitchen clean: benchtops, outside of appliances, sink
- Internal window clean (reachable areas)
Gold Plan – Standard Clean
Most renters, real estate compliance
- Price:
- $350 / -bedroom
- $450 / 2-bedroom
- $550 / 3-bedroom
- Includes everything in Silver Plan, plus:
- Full oven clean (inside/outside)
- Rangehood & exhaust fan clean
- Inside cupboards & drawers (kitchen, bathroom, bedrooms)
- Light fittings & switches dusted
- Balcony/patio sweeping (if applicable)
- Deep bathroom sanitization
- Spot clean walls & doors
- Window sills and tracks
Platinum Plan – Premium Clean
Property owners, high-value rentals, bond guarantee
- Price:
- $550 / 1-bedroom
- $650 / 2-bedroom
- $750 / 3-bedroom
- Includes everything in Gold Plan, plus:
- Professional steam carpet cleaning (up to 3 rooms)
- Wall washing (full walls, not just spot clean)
- Garage swept & cobwebs removed
- Mold treatment (if needed, non-toxic)
- External window cleaning (ground floor)
- Bond back guarantee (conditions apply)
Client Reviews
Cleaning At Its Finest
Our Team
Meet Our Professional Cleaners
Aliza
Estelle
Jason
Kim
Office Cleaning Specialist
FAQs for AAA Star Cleaning and Facility Management
Frequently Asked Questions
General Questions
We provide a wide range of cleaning services including residential cleaning, commercial cleaning, end-of-lease cleaning, steam cleaning, Airbnb turnover cleaning, office cleaning, school cleaning, medical center cleaning, pressure washing, and air conditioner cleaning.
• You can easily request a quote by filling out our Get a Quote form on the website or calling us at 0490 527 486. We’ll assess your needs and provide a customized estimate.
Residential Cleaning Questions
To book a residential cleaning service, simply fill out our Get a Quote form or give us a call. After we receive your details, we’ll provide a quote and arrange a convenient cleaning date.
You don’t have to be home during the cleaning. Our team is fully insured, and we can arrange access to your property at a time that works best for you.
The time required for cleaning depends on the size of your property and the services you’ve selected. For example, a typical end-of-lease cleaning can take several hours, while a simple home cleaning may be quicker depending upon the scope of work
Commercial Cleaning Questions
The frequency of commercial cleaning depends on your requirements. We offer daily, weekly, or monthly cleaning schedules, tailored to the needs of your office or business.
If you need to cancel or reschedule a commercial cleaning, please give us 48 hours' notice. Cancellations within 24 hours may incur a cancellation fee as outlined in the service agreement.
Service-Related Questions
Booking and Payment Questions
Other Questions
FAQs for AAA Star Cleaning and Facility Management
Frequently Asked Questions
We provide a wide range of cleaning services including residential cleaning, commercial cleaning, end-of-lease cleaning, steam cleaning, Airbnb turnover cleaning, office cleaning, school cleaning, medical center cleaning, pressure washing, and air conditioner cleaning.
• You can easily request a quote by filling out our Get a Quote form on the website or calling us at 0490 527 486. We’ll assess your needs and provide a customized estimate.
Yes, we use eco-friendly cleaning products that are safe for children, pets, and the environment. We aim to ensure both cleanliness and sustainability.